In this context, as a client, you expect:

• Positive, results orientated work environment, building partnerships and modeling teamwork,
  communicating to the team in an open, balanced and objective manner
• Ownership for all project activities, which are related to the monitoring function
• Identification and qualification of potential investigators to ensure that the sites
  have adequate time and can fulfill their obligation to the study
• Preparation and submission of Regulatory and EC issues or providing support for undertaking Regulatory and EC submissions.
• Site initiation visit including site personnel training and close out visit
• Regular on-site monitoring
• Preparation and submission of visit reports in a timely manner according to mca SOPs or client SOPs as required
• Regular follow-up letters to the investigators and study personnel
• Ongoing training to the site personnel with regards to ICH-GCP guidelines, our mca SOPs,
  or the client SOPs to ensure the quality and integrity of the data
• Ensuring effective and timely coordination of the supply of clinical materials to the site
• Source data verification, drug accountability and data collection) in accordance with ICH-GCP guidelines,
  client policies and SOPs, and regulatory guidelines
• Query management, SAE editing
• Etc.